CHC52021 Diploma of Community Services
This course is recommended for participants who have some general knowledge of the community services sector and wish to enter the sector of Community Services or further their skills or careers.
Participants may include:
- People wanting to commence in a new industry sector
- People who want to continue in to further study
- People who are working or volunteering in the sector and are seeking a formal qualification.
- People returning to the workforce
| Course code | CHC52021 |
| Start date | View Intake Dates |
| Delivery mode | Blended delivery: Face to face training, Virtual Classroom ( Zoom), and Practical Placement.
***Please note that the assessment methods for this course include the Theory component and mandatory practical placement component of 400 hours. You must complete placement hours to be able to achieve the competency in the units and successfully complete the course. |
| Duration | Domestic: 104 weeks International: 104 weeks (All the courses for International students are run over 2.5 days for a minimum of 20 hours per week)
** Please note: Duration in weeks may vary depending upon the amount of contact days per week. Duration may vary depending on the cohort and industry requirements |
RTO requirements
Training and assessments are conducted in English. Applicants must possess sound written and oral English skills. You will be required to complete a Pre-training and Language Literacy and Numeracy Assessment. For inquiries regarding additional requirements, international and domestic students are encouraged to reach out to us either by phone at 13 13 89 or +61 3 9450 0500, or by visiting contact page.
A current Police Check and Working with Children Check are required before the commencement of practical placements for those specific courses which include practical placement component.
Training Package
There are no pre-requisite or any other training package entry requirements to enroll in this course.
Visit our funding and fees page for more information.
Pathway from qualification
While ETEA may not offer all the qualifications indicated within the pathway, the organisation advises relevant progression that may be attained such as:
- CHC50321 – Diploma of Child, Youth and Family Intervention
or upskill by attaining:
- CHC62015 – Advanced Diploma of Community Sector Management
- CHC82015 – Graduate Certificate in Client Assessment and Case Management
Employment or occupational pathway
Participants are provided with advice on employment and training options during enrolment. This is developed from the Career Pathways in the Community Services Training package.
Certificate III represents a qualification that is based on technical applications involving competencies requiring theoretical knowledge applied in non-routine environment.
Job roles related to this qualification include:
- Case coordinator
- Case worker
- Case manager
- Client service assessor
- Community services worker
- Community worker
- Coordinator
- Group facilitator/coordinator
- Program coordinator or manager
- Welfare worker
ETEA utilises a range of assessment methods to assess student skills and competencies. These are as outlined below:
- Question and answer/written assessment tasks
- Role play/practical demonstration and observation of skills (as applicable)
- Practical demonstration and observation of skills in a simulated environment (as applicable)
- Practical demonstration and observation of skills in a workplace environment (as applicable)
Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway. For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session. Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.
You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.
Click below for further details:
Please note: dates are subject to change due to holidays and availability.
If the dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit student’s needs.
| Intake Dates For 2024 | ||||||||||||
| JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEP | OCT | NOV | DEC | |
| International Students | 8th | 15th | 15th | 7th | ||||||||
| Domestic Students | Please Call us on 131389 or +61 03 94500500 for the intake Dates | |||||||||||
To be awarded this qualification, competency must be demonstrated in 20 units,
consisting of 12 core and 8 elective units
(NB: Elective units may vary by state and are subject to change to meet client and industry requirements)
| Unit Code | Unit Name |
| Core | |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
| Electives | |
| CHCCSM009 | Facilitate goal directed planning |
| CHCCSM010 | Implement case management practice |
| CHCSOH013 | Work with people experiencing or at risk of homelessness |
| CHCCSM015 | Undertake case management in a child protection framework |
| CHCMHS013 | Implement trauma informed care |
| CHCPRT025 | Identify and report children and young people at risk |
| CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people |
| CHCCSL001 | Establish and confirm the counselling relationship |
* Please note: electives may vary by state and are subject to change to meet client and industry requirements.