HLT33115 Certificate III in Health Services Assistance

This qualification has been structured with electives for specific work functions in various environments such as environmental services, food services, and patient transport in a health services environment. This qualification will give you the knowledge and understanding of work health and safety, infection control, basic medical terminology, and to provide support with patient/client transport, meal services and environmental services.

Occupational titles include:

  • Health services assistant
  • Patient service attendant
  • Patient transport officer
  • Food distribution officer
  • Cleaning services attendant


Course code HLT33115
Start date View Intake Dates
Delivery mode
  • Blended delivery: Face to face training, Virtual Classroom ( Zoom) and Practical Placement.

***Please note that the assessment methods for this course includes Theory component and mandatory practical placement component of 120 hours. You must complete placement hours to be able to achieve the competency in the units and successfully complete the course.

Duration Domestic: 33 weeks
International: 52 weeks
Nationally Recognised Training

RTO requirements

Domestic students

Training and assessments are conducted in English. Applicants must possess sound written and spoken English skills. You will be required to complete a Language Literacy, Numeracy test paper as part of an enrolment interview.

  • Applicants are required to attend a Pre- Training Interview as part of the enrolment process
  • Training and assessments are conducted in English.
  • Applicants must possess sound written and spoken English skills.
  • Applicants may be required to complete a Language, literacy and numeracy test paper as part of a selection interview.
  • Obtain a valid Police Check (required for practical placement purposes) and Working with Children Check if required

Some assessment tasks are completed using a computer and internet, and it is recommended that students have these available before or at enrolment.

Training Package

There are no pre-requisite or any other training package entry requirements to enrol in this course.

For Domestic students, it is recommended this program be scheduled to be delivered over a 33 week period framework inclusive of 3 (three) weeks of Practical placement. For International students, the duration is 52 weeks.

i.e. 8 hours a day – 2 days per week of Direct learning, for 30 weeks followed by 3 weeks, or 120 hours of Practical placement.

Classes will be delivered face to face, direct learning, in a Blended Learning format. In practice, this means delivery is a combination of classroom, self-paced learning, and practical placement.
This approach will mix the learning experience.

Visit our funding and fees page for more information.

Participants are provided with advice on employment and training options during enrolment.
This is developed from the Career Pathways in the HLT07 V5.0 Health Training package. Certificate III represents a qualification that is based on technical applications involving competencies requiring theoretical knowledge applied in a non-routine environment.

Pathways from the qualification

  • Certificate IV Operating Theatre Technical support

Employment or occupational pathway

The students can also enrol in the Operating Theatre Technician work Skill set.

Job roles and titles vary across different industry sectors. Common positions that may be suited with this qualification are:

  • Assistant in nursing
  • Nursing assistant
  • Nursing support worker
  • Patient service attendant
  • Patient support assistant
  • Patient care assistant
  • Orderly
  • Operating theatre technician
  • Theatre support
  • Ward assistant
  • Wards person
  • Ward support
  • Environmental services

ETEA uses a range of assessment methods which may include:

  • Written assessment (open book)
  • Projects
  • Case study
  • Observation

You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.

Click below for further details:

Recognition of Prior Learning (RPL)

Credit Transfer

Please note: dates are subject to change due to holidays and availability.

If the dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit student’s needs.

Intake Dates For 2023
Offshore International Students  9th 24th 17th 9th
Domestic Students Please Call us on 131389 or +61 03 94500500 for the intake Dates

Students will need to complete 15 Units of Competency, consisting of 7 core and 8 electives.

(NB: Elective units will be selected for delivery by ETEA and are subject to change to meet client and industry requirement)


Core Units
CHCCOM005 Communicate and work in health or community care
CHCDIV001 Work with diverse people
HLTAAP001 Recognise healthy body systems
HLTINF001 Comply with infection control policies and procedures
HLTWHS001 Participate in workplace health and safety
BSBMED301 Interpret and apply medical terminology appropriately
BSBWOR301 Organise personal work priorities and development
Elective Units
CHCPRP003 Reflect on and improve own professional practice
CHCAGE001 Facilitate the empowerment of older people
CHCCCS009 Facilitate responsible behaviours
HLTHSS003 Perform general cleaning tasks in a clinical setting
CHCCCS002 Assist with movement
CHCCCS026 Transport Individuals
HLTFSE001 Schedule and Monitor Cleaning Tasks
CPPCLO4022 Organise and monitor cleaning operations


 ** Please note: electives may vary by state and are subject to change to meet client and industry requirements.