HLT33115 Certificate III in Health Services Assistance

This qualification has been structured with electives for specific work functions in various environments such as environmental services, food services, and patient transport in a health services environment. This qualification will give you the knowledge and understanding of work health and safety, infection control, basic medical terminology, and to provide support with patient/client transport, meal services and environmental services.

Occupational titles include:

  • Health services assistant
  • Patient service attendant
  • Patient transport officer
  • Food distribution officer
  • Cleaning services attendant


Course code HLT33115
Start date View Intake Dates
Delivery mode Blended delivery: Face to face training, Virtual Classroom ( Zoom) and Practical Placement.


***Please note that the assessment methods for this course includes Theory component and mandatory practical placement component of 120 hours. You must complete placement hours to be able to achieve the competency in the units and successfully complete the course.

Duration Domestic: 52 weeks
International: 52 weeks (All the courses for International students are run over 2.5 days for a minimum of 20 hours per week) 


** Please note: Duration in weeks may vary depending upon the amount of contact days per week. Duration may vary depending on the cohort and industry requirements

Nationally Recognised Training

RTO requirements

Training and assessments are conducted in English. Applicants must possess sound written and oral English skills. You will be required to complete a Pre-training and Language Literacy and Numeracy Assessment. For inquiries regarding additional requirements, international and domestic students are encouraged to reach out to us either by phone at 13 13 89 or +61 3 9450 0500, or by visiting contact page.

A current Police Check and Working with Children Check are required before the commencement of practical placements for those specific courses which include practical placement component.

Training Package

There are no pre-requisite or any other training package entry requirements to enrol in this course.

Visit our funding and fees page for more information.

Pathways from the qualification

While ETEA may not offer all the qualifications indicated within the pathway, the organisation advises relevant progression that may be attained such as:

  • HLT37315 – Certificate III in Health Administration

or upskill by attaining:

  • HLT43021 – Certificate IV in Allied Health Assistance
  • HLT41120 – Certificate IV in Health Care
  • HLT47515 – Certificate IV in Operating Theatre Technical Support
  • HLT54121 – Diploma of Nursing

Employment or occupational pathway

The students can also enrol in the Operating Theatre Technician work Skill set.

Job roles and titles vary across different industry sectors. Common positions that may be suited with this qualification are:

  • Assistant in nursing
  • Nursing assistant
  • Nursing support worker
  • Patient service attendant
  • Patient support assistant
  • Patient care assistant
  • Operating theatre technician
  • Theatre support
  • Ward assistant
  • Wards person
  • Ward support
  • Environmental services

ETEA utilises a range of assessment methods to assess student skills and competencies. These are as outlined below:

  • Question and answer/written assessment tasks
  • Role play/practical demonstration and observation of skills (as applicable)
  • Practical demonstration and observation of skills in a simulated environment (as applicable)
  • Practical demonstration and observation of skills in a workplace environment (as applicable)

Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway. For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session. Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.

You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.

Click below for further details:

Recognition of Prior Learning (RPL)

Credit Transfer

Please note: dates are subject to change due to holidays and availability.

If the dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit student’s needs.

Intake Dates For 2024
International Students  8th 15th 15th 7th
Domestic Students Please Call us on 131389 or +61 03 94500500 for the intake Dates

To be awarded this qualification, competency must be demonstrated in 15 units,

consisting of 7 core and 8 elective units

(NB: Elective units will be selected for delivery by ETEA and are subject to change to meet client and industry requirement).


Unit Code Unit Name
CHCCOM005 Communicate and work in health or community care
CHCDIV001 Work with diverse people
HLTAAP001 Recognise healthy body systems
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS001 Participate in workplace health and safety
BSBMED301 Interpret and apply medical terminology appropriately
BSBWOR301 Organise personal work priorities and development
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS009 Facilitate responsible behaviours
CHCAOD001 Work in an alcohol and other drugs context
CHCAOD002 Work with clients who are intoxicated
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCCCS015 Provide individualised support
CHCDIS007 Facilitate the empowerment of people with disability


 ** Please note: electives may vary by state and are subject to change to meet client and industry requirements.