CHC52015 Diploma of Community Services
This course is recommended for participants who have some general knowledge of the community services sector and wish to enter the sector of Community Services or further their skills or careers.
Participants may include:
- People wanting to commence in a new industry sector
- People who want to continue in to further study
- People who are working or volunteering in the sector and are seeking a formal qualification.
- People returning to the workforce
| Course code | CHC52015 |
| Start date | View Intake Dates |
| Delivery mode | Blended delivery: Face to face training, Virtual Classroom ( Zoom) and Practical Placement.
***Please note that the assessment methods for this course includes Theory component and mandatory practical placement component of 120 hours. You must complete placement hours to be able to achieve the competency in the units and successfully complete the course. |
| Duration | Domestic: 65 weeks International: 78 weeks |
RTO requirements
Domestic students
Training and assessments are conducted in English. Applicants must possess sound written and spoken English skills. You will be required to complete a Language Literacy, Numeracy test paper as part of an enrolment interview.
- Applicants are required to attend a Pre- Training Interview as part of the enrolment process
- Training and assessments are conducted in English.
- Applicants must possess sound written and spoken English skills.
- Applicants may be required to complete a Language, literacy and numeracy test paper as part of a selection interview.
- Obtain a valid Police Check (required for practical placement purposes) and Working with Children Check if required
Some assessment tasks are completed using a computer and internet, and it is recommended that students have these available before or at enrolment.
Training Package
There are no pre-requisite or any other training package entry requirements to enrol in this course.
194 sessions of (4 hours each session) face to face, 4 sessions per week, with 120 hours of practical placement totalling to 65 weeks for Domestic students;
For International students, the duration is 78 weeks (inclusive of full-time placement of 120 hours).
** Please note: duration in weeks may vary dependent upon the number of contact days per week.
Visit our funding and fees page for more information.
Pathway from qualification
- Diploma of Alcohol and Other Drugs (CHC53215)
Employment or occupational pathway
Participants are provided with advice on employment and training options during enrolment. This is developed from the Career Pathways in the Community Services Training package.
Certificate III represents a qualification that is based on technical applications involving competencies requiring theoretical knowledge applied in non-routine environment.
Job roles related to this qualification include:
- Case coordinator
- Case worker
- Case manager
- Client service assessor
- Community services worker
- Community worker
- Coordinator
- Group facilitator/coordinator
- Program coordinator or manager
- Welfare worker
ETEA uses a range of assessment methods which may include:
- Written assessment (open book)
- Projects
- Case study
- Observation
Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway.
For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session.
Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.
You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.
Click below for further details:
Please note: dates are subject to change due to holidays and availability.
If dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit students needs.
| Intake Dates For 2021 | ||||||||||||
| JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEP | OCT | NOV | DEC | |
| Offshore International Students | 11th | 19th | 12th | 4th | ||||||||
| Onshore International Students | 15th | 15th | 15th | 15th | 15th | 15th | 15th | 15th | 15th | 15th | 15th | 15th |
| Domestic Students | Please Call us on 131389 or +61 03 94500500 for the intake Dates | |||||||||||
To be awarded this qualification, competency must be demonstrated in 16 units
8 core units plus
8 elective units, of which:
(NB: Elective units may vary by state and are subject to change to meet client and industry requirements)
| Unit Code | Unit Name |
| Core | |
| CHCCCS007 | Develop and implement service programs |
| CHCCOM003 | Develop workplace communication strategies |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
| CHCDIV003 | Manage and promote diversity |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS004 | Manage work health and safety |
| Electives for Case Management | |
| CHCCCS004 | Assess co-existing needs |
| CHCCSM004 | Coordinate complex case requirements |
| CHCCSM005 | Develop, facilitate and review all aspects of case management |
| CHCFAM009 | Facilitate family intervention strategies |
| Electives for Disability | |
| CHCCCS004 | Assess co-existing needs |
| CHCDIS005 | Develop and promote positive person-centered behaviour supports |
| CHCGRP002 | Plan and conduct group activities |
| CHCMHS008 | Promote and facilitate self-advocacy |
| CHCADV002 | Provide advocacy and representation services |
| CHCMHS004 | Work collaboratively with the care network and other services |
| CHCCCS023 | Support independence and wellbeing |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
| General Electives | |
| CHCCCS004 | Assess co-existing needs |
| CHCCSL001 | Establish and confirm the counselling relationship |
| CHCCSM005 | Develop, facilitate and review all aspects of case management |
| CHCAOD004 | Assess needs of client with alcohol and other drugs issues |
| CHCCCS019 | Recognise and respond to crisis situation |
| CHCGRP002 | Plan and conduct group activities |
| CHCMHS001 | Work with people with mental health issues |
| CHCYTH001 | Engage respectfully with young people |
** Please note: electives may vary by state and are subject to change to meet client and industry requirements.