AUR31020 Certificate III in Automotive Sales
This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.
Course code | AUR31020 |
Start date | View Intake Dates |
Delivery mode | Blended delivery: Face to face training, Virtual Classroom ( Zoom) and Workshop simulation. |
Duration | Domestic: 40 weeks
International: 40 weeks (All the course for International students are run over 2.5 days for a minimum of 20 hours per week)
** Please note: Duration in weeks may vary depending upon the amount of contact days per week. Duration may vary depending on the cohort and industry requirements. |
RTO requirements
Training and assessments are conducted in English. Applicants must possess sound written and oral English skills. You will be required to complete a Pre-training and Language Literacy and Numeracy Assessment. For inquiries regarding additional requirements, international and domestic students are encouraged to reach out to us either by phone at 13 13 89 or +61 3 9450 0500, or by visiting contact page.
Training Package
There are no pre-requisite or any other training package entry requirements to enrol in this course.
Visit our funding and fees page for more information.
Pathways into the qualification
Credit will be granted towards this qualification to those who have completed AUR21120 Certificate II in Automotive Sales in this Training Package or other relevant qualifications.
Pathways from the qualification
Further training pathways from this qualification include AUR40116 Certificate IV in Automotive Management or other relevant qualifications.
Employment or occupational pathway
The Certificate III in Automotive Sales prepares new employees or recognises and develops existing workers who are performing general sales and marketing functions in an automotive retail, service, or repair business.
Job roles related to this qualification include:
- parts interpreter
- vehicle salesperson
- farm machinery salesperson
- motorcycle salesperson.
ETEA utilises a range of assessment methods to assess student skills and competencies. These are as outlined below:
- Question and answer/written assessment tasks
- Practical demonstration and observation of skills in a simulated environment (as applicable)
Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway. For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session. Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.
You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.
Click below for further details:
Please note: dates are subject to change due to holidays and availability.
If the dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit student’s needs.
Intake Dates For 2024 | ||||||||||||
JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEP | OCT | NOV | DEC | |
International Students | 8th | 15th | 15th | 7th | ||||||||
Domestic Students | Please Call us on 131389 or +61 03 94500500 for the intake Dates |
To be awarded this qualification, competency must be demonstrated in 20 units,
consisting of 8 core and 12 elective units
(NB: Elective units may vary by state and are subject to change to meet client and industry requirements)
Unit Code | Unit Name |
Core | |
AURACA101 | Respond customer needs and enquiries in an automotive workplace |
AURAEA002 | Follow environmental and sustainability best practice in an automotive workplace |
AURAFA104 | Resolve routine problems in an automotive workplace |
AURASA102 | Follow safe working practices in an automotive workplace |
AURSAA001 | Process customer complaints in an automotive workplace |
AURSCA105 | Sell automotive products and services |
AURSCA106 | Promote automotive products and services |
AURSLA001 | Comply with legal requirements when selling automotive products and services |
Specialist Electives | |
AURETR125 | Test, charge and replace batteries and jump-start vehicles |
AURSBA001 | Carry out warehousing procedures in an automotive workplace |
AURSBA102 | Identify and match uncommon automotive parts |
AURSCA101 | Select and supply automotive parts and products |
BSBPRO401 | Develop product knowledge |
TLIA2012 | Pick and process orders |
Electives | |
BSBSLS407 | Identify and plan sales prospects |
AURSCA103 | Apply sales procedures in an automotive workplace |
BSBSLS408 | Present, secure and support sales solutions |
AURSCA102 | Present automotive products and services for sale |
AURAMA004 | Maintain business image in an automotive workplace |
AURSCA111 | Conduct online transactions in an automotive workplace |
** Please note: electives may vary by state and are subject to change to meet client and industry requirements.