BSB42015 Certificate IV in Leadership and Management
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.
They apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.
Our target market for this qualification will be:
- School Leavers
- School apprentices
- People working in the industry
- People who are unemployed and seeking entry into the industry
- International students
|Start date||View Intake Dates|
Training and assessments are conducted in English. Applicants must possess sound written and spoken English skills. You will be required to complete a Language Literacy, Numeracy test paper as part of an enrolment interview.
Some assessment tasks are completed using a computer and internet, and it is recommended that students have these available before or at enrolment.
The entry requirements for international students:
- Must be 18 years old or over
- Completed year 11 or equivalent
- Minimum score of 5.5 – IELTS, 46 – TOEFL, 42 – PTE, 47 CAE score or equivalent
There are no pre-requisite or any other training package entry requirements to enrol in this course.
The program has been designed to run for 26 weeks with 23 weeks of face-to-face delivery and 3 weeks of term break.
The program is 20 hours per week.
1 session = 4 hrs
** Please note: duration in weeks may vary dependent upon the amount of contact days per week.
Pathways from the qualification
Further training pathways from this qualification include:
- BSB51918 – Diploma of Leadership and Management
- BSB61015 – Advanced Diploma of Leadership and Management
Employment or occupational pathway
Job roles related to this qualification include:
- Leading hand
- Team leader
ETEA uses a range of assessment methods which may include:
- Written assessment (open book)
- Case study
Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway.
For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session.
Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.
You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.
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Please note: dates are subject to change due to holidays and availability.
If dates provided do not suit, please contact us at 13 13 89 or +61 3 9450 0500 via phone, or through our contact page, as we will accommodate dates to suit students needs.
|New South Wales|
To be awarded this qualification, competency must be demonstrated in 12 units
4 core units plus
8 elective units, of which:
- 4 units must be from Group A
- up to 4 units may be additional units selected from Group A or Group B
- if not listed in the BSB51915 qualification, up to 2 electives may be from
Diploma or above in the Business Services Training Package
- if not listed below, 1 elective unit may be from any currently endorsed
Training Package or accredited course at Diploma level.
(NB: Elective units may vary by state and are subject to change to meet client and industry requirements)
|Unit Code||Unit Name|
|BSBLDR401||Communicate effectively as a workplace leader|
|BSBLDR402||Lead effective workplace relationships|
|BSBLDR403||Lead team effectiveness|
|BSBMGT402||Implement operational plan|
|BSBMGT403||Implement continuous improvement|
|BSBLDR404||Lead a diverse workforce|
|BSBWHS401||Implement and monitor WHS policies, procedures, and programs to meet legislative requirements|
|BSBRSK401||Identify risk and apply risk management processes|
|BSBCUS401||Coordinate implementation of customer service strategies|
|BSBCUS402||Address customer needs|
|BSBCUS403||Implement customer service standards|
|BSBCMM401||Make a presentation|
** Please note: electives may vary by state and are subject to change to meet client and industry requirements.