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Essential Links

Essential Links

ETEA has collected together some useful links for you.


A key amendment of the ESOS Amendment Act (new subsection 21A) requires all providers on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) to maintain a list of all persons, whether within or outside Australia, who represent or act on their behalf in dealing with overseas students or intending overseas students The following list is consistent with Standard 4 of the ESOS National Code 2007 listing only those education agents with whom ETEA has a formal written agreement

Relevant government legislation

It is to the advantage of students to be familiar with the relevant government legislation. The latest versions can be sourced from the Victorian Civil and Administrative Tribunal web site at: or from other relevant government websites:

  • Privacy Act 1988
  • Equal Opportunity Act 1995
  • Fair Trading Act 1999
  • Racial and Religious Tolerance Act 2001
  • Occupational Health and Safety Act 2004
  • Vocational Education and Training Act 1990
  • Disability Standards for Education - Disability Discrimination Act 1992
  • National Vocational Education and Training Regulator Act 2011
  • The ESOS Act and the National Code–The ESOS Act 2000 (Education Services for Overseas Students)

Important web sites:

Nothing contained in the provisions of ETEA prevents a student from exercising their rights to other legal remedies or obtaining advice from other authorities or agencies:

Australian Skills Quality Authority (ASQA)


Overseas Students Ombudsman

Ph: 1300 362 072

Fax: 02 6276 0123



The Law Institute of Victoria on or for referral to a solicitor

Ph: (03) 9607 9311

Fax: (03) 9602 5270



Consumer Affairs Victoria

Phone: 1300-55-8181

Phone: 03-96705088 or 03-96296898



The Australian government’s Department of Education and Department of Employment (DIISTRE)



The Equal Opportunity Commission Victoria

Phone: 9281 7100



Bridgeaus Migration Consultancy


The Education Services for Overseas Students, or ESOS Act, provides the regulatory requirements for education and training institutions offering courses to international students in Australia on a student visa. ESOS provides tuition protection for international students and has recently been amended following a review in 2009-10. Please follow the links below for more information.

Studying and Living in Australia:

Transport Info:

Think Before

Think Before You Travel, A Student Safety Initiative

Think Before you Swim

Think Before You Swim, important information for international students on swimming in Australia.


Academy Australasia

Bridgeaus Migration Consultancy