Certificate IV in Frontline Management BSB40807
The Certificate IV in Frontline Management provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management.
The ETEA Frontline Management course will assist you in developing your operational skills; assist you with building teams and developing excellent customer service skills. You may already possess existing qualifications and have excellent technical skills in your chosen vocation or profession. However, you may require additional supervisory skills to progress your career. Alternatively, you may be looking for new career challenges and opportunities.
The Certificate IV in Frontline Management has relevance across a broad range of areas. This includes team work and building a team, occupational health and safety, customer service, operational planning and risk management.
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