Business & Administration
Do you aspire to be an effective team leader, supervisor, co-ordinator, manager in your workplace? Effective leadership and management skills are a vital part of the modern successful business. ETEA provides a progressive and flexible approach to management qualifications training in the following courses.
Diploma of Management BSB51107 - International
The Diploma of Management addresses the core leadership competencies required of managers in today’s commercial environment. It is particularly appropriate for those with operational or technical backgrounds who are now tasked with the managing of others. It is also an excellent induction module for newly promoted staff and a valuable resource for the more experienced manager.
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Certificate IV in Frontline Management BSB40807 - International
The Certificate IV in Frontline Management provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management. The ETEA Frontline Management course will assist you in developing your operational skills; assist you with building teams and developing excellent customer service skills. You may already possess existing qualifications and have excellent technical skills in your chosen vocation or profession. However, you may require additional supervisory skills to progress your career. Alternatively, you may be looking for new career challenges and opportunities.
The Certificate IV in Frontline Management has relevance across a broad range of areas. This includes team work and building a team, occupational health and safety, customer service, operational planning and risk management.
Read more: Certificate IV in Frontline Management BSB40807 - International