Essential Links
ETEA has collected together some useful links for you...
CRICOS Agents
A key amendment of the ESOS Amendment Act (new subsection 21A) requires all providers on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) to maintain a list of all persons, whether within or outside Australia, who represent or act on their behalf in dealing with overseas students or intending overseas students The following list is consistent with Standard 4 of the ESOS National Code 2007 listing only those education agents with whom ETEA has a formal written agreement
Relevant government legislation
It is to the advantage of students to be familiar with the relevant government legislation. The latest versions can be sourced from the Victorian Civil and Administrative Tribunal web site at: www.vcat.vic.gov.au or from other relevant government websites:
- Information Privacy Act 2000
- Equal Opportunity Act 1995
- Fair Trading Act 1999
- Racial and Religious Tolerance Act 2001
- Occupational Health and Safety Act 2004
- Vocational Education and Training Act 1990
- Disability Standards for Education - Disability Discrimination Act 1992
- National Vocational Education and Training Regulator Act 2011
- The ESOS Act and the National Code–The ESOS Act 2000 (Education Services for Overseas Students)
Important web sites:
Nothing contained in the provisions of ETEA prevents a student from exercising their rights to other legal remedies or obtaining advice from other authorities or agencies:
Australian Skills Quality Authority (ASQA)
Website: http://www.asqa.gov.au/
Overseas Students Ombudsman
Ph: 1300 362 072
Fax: 02 6276 0123
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.oso.gov.au/
The Law Institute of Victoria on or www.liv.asn.au for referral to a solicitor
Ph: (03) 9607 9311
Fax: (03) 9602 5270
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.liv.asn.au
Consumer Affairs Victoria
Phone: 1300-55-8181
Phone: 03-96705088 or 03-96296898
Website: www.consumer.vic.gov.au
DEEWR
The Australian government’s Department of Education, Employment and Workplace Relations (DEEWR)
Website: www.deewr.gov.au
Phone: 1300 363 079
The Equal Opportunity Commission Victoria
Phone: 9281 7100
Website: www.humanrightscommission.vic.gov.au
Migration
ESOS Act
The Education Services for Overseas Students, or ESOS Act, provides the regulatory requirements for education and training institutions offering courses to international students in Australia on a student visa. ESOS provides tuition protection for international students and has recently been amended following a review in 2009-10. Please follow the links below for more information.
https://aei.gov.au/regulatory-information/pages/regulatoryinformation.aspx
Studying and Living in Australia:
Transport Info:
Think Before
Think Before You Travel, A Student Safety Initiative
Think Before you Swim
Think Before You Swim, important information for international students on swimming in Australia.

