The Certificate IV in Community Services Work is ideal for people working in a community services based organisation who are seeking a position at the support or case worker level. It is geared at those who are beyond the entry level contact work across all areas of community services from aged care, mental health, youth work, disability services, employment services, alcohol and other drugs.

OCCUPATIONAL PATHWAYS

Common positions that may be suited with this qualification are:

• Case worker
• Community services worker
• Community support worker
• Domestic violence worker
• Early intervention homelessness worker
• Family support worker
• Health education officer
• Outreach officer
• Support worker
• Welfare support worker
• Welfare worker
   

ENTRANCE REQUIREMENTS

RTO requirements:

Training and assessments are conducted in English. Applicants must possess sound written and oral English skills. You will be required to complete a Pre-training and Language Literacy and Numeracy Assessment.
There are no pre-requisite or any other training package entry requirements to enrol in this course.

A current Police Check is required before the commencement of practical placement.

UPCOMING COURSES

ETEA is constantly running this course throughout Victoria, New South Wales and South Australia. Please contact us for details and dates of the next available course in your area or feel free to complete the request information pack form and we will contact you shortly.

TRAINING DELIVERY:

Students have multiple options. They can choose from either a classroom based delivery or a blended delivery approach.
• Classroom delivery: Face to face training and Practical Placement.
• Blended learning and practical placement: Blended learning is a mixed learning experience with some of the delivery in the classroom with a facilitator, some as self-paced learning and some during the practical placement.

ASSESSMENT METHODS:

ETEA uses a range of assessment methods which may include:

• Classroom activities
• Projects
• Written questions
• Observation (practical placement)

UNITS OF STUDY

Students will need to complete 14 Units of Competency, consisting of 9 Core and 5 Elective units;

(NB: Elective units will be selected for delivery by ETEA and are subject to change to meet client and industry requirement)

EDUCATIONAL PATHWAYS

Please refer to the industry pathways page.

RECOGNITION OF PRIOR LEARNING

Recognition of prior learning is a process where a person with work experience, can have their skills and knowledge assessed, with the aim of getting a formal qualification. Click here for further details.

CREDIT TRANSFER AND NATIONAL RECOGNITION

Credit transfer assesses the initial course or subject that an individual’s using to claim access to, or the award of credit in, a destination course. The assessment determines the extent to which the client’s initial course or subject is equivalent to the required learning outcomes, competency outcomes, or standards in a qualification. This may include credit transfer based on formal learning that is outside the AQF. Click here for further details.