BSB40215 Certificate IV in Business
This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of resources.
They may provide leadership and guidance to others with some limited responsibility for the output of others.
This qualification provides participants with the skills to obtain occupational positions such as:
- Coordinator
- Leading hand
- Supervisor
- Team leader
Please note: this course is currently available to Domestic students only.
| Course code | BSB40215 |
| Start date | View Intake Dates |
| Delivery mode | classroom-based |
| Duration | 26 weeks |

RTO requirements
Domestic students
Training and assessments are conducted in English. Applicants must possess sound written and spoken English skills. You will be required to complete a Language Literacy, Numeracy test paper as part of an enrolment interview.
Some assessment tasks are completed using a computer and internet, and it is recommended that students have these available before or at enrolment.
International Students
The entry requirements for international students:
- Must be 18 years old or over
- Completed year 11 or equivalent
- Minimum score of 5.5 – IELTS, 46 – TOEFL, 42 – PTE, 47 CAE score or equivalent
Training Package
There are no pre-requisite or any other training package entry requirements to enrol in this course.
For Domestic students:
The program has been designed to run for 22 weeks. The delivery is scheduled for 2 days a week at 2 sessions each day.
For International students:
The program has been designed to run for 26 WEEKS INCLUDING 4 WEEKS of breaks. The delivery is scheduled for 2.5 days a week at 2 sessions on a full day and 1 session on a half day.
1 Session= 4 hrs
** Please note: duration in weeks may vary dependent upon the number of contact days per week.
Now is the ideal time to make a start on gaining new skills, or upgrading your existing skills, to help you get the job you want. The Victorian Training Guarantee is making vocational education and training more accessible to people who do not hold a post-school qualification, or who want to gain a higher-level qualification than they currently hold. There is now an unlimited number of government-subsidized training places available to people who meet the eligibility criteria.
Visit our funding and fees page for more information.
Pathways from the qualification
Further training pathways from this qualification include:
- BSB50215 – Diploma of Business
- BSB60215 – Advanced Diploma of Business
Employment or occupational pathway
Job roles related to this qualification include:
- Coordinator
- Leading hand
- Supervisor
- Team leader
ETEA uses a range of assessment methods which may include:
- Written assessment (open book)
- Projects
- Case study
- Observation
Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway.
For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session.
Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of ETEA’s reassessment policy.
You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.
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To be awarded this qualification, competency must be demonstrated in 10 units
1 core units plus 9 elective units.
(NB: Elective units may vary by state and are subject to change to meet client and industry requirements)
| Unit Code | Unit Name |
| Core | |
| BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements |
| Electives | |
| BSBCMM401 | Make a presentation |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| BSBCUS402 | Address customer needs |
| BSBCUS403 | Implement customer service standards |
| BSBHRM405 | Support the recruitment, selection and induction staff |
| BSBRSK401 | Identify risk and apply risk management processes |
| BSBLDR401 | Communicate effectively as a workplace leader |
| BSBLDR402 | Lead effective workplace relationships |
| BSBLDR403 | Lead team effectiveness |
** Please note: electives may vary by state and are subject to change to meet client and industry requirements.